Delete an event, and what goes with it
Deleting an event removes it permanently, along with every contribution in it, and the printed codes stop leading anywhere. There is no undo.
If you want to keep the album and the files, archive it instead. That stops uploads and the printed codes, and it cannot be undone from the dashboard.
What deleting removes
The event, its album, every photo, video and voice note in it, and the guest links and codes that pointed at it. A guest scanning a printed sign afterwards reaches nothing, and there is no page explaining why.
The stored files themselves are cleared as part of it. This is not a hidden state you can restore from.
- Download first. Deleting is the 1 step on this page that cannot be reversed at all.
- Archive if the files should stay. It leaves the list and stops uploads, but keeps the album and the files.
- Delete when you mean it. The dashboard asks you to confirm, and that is the last chance.
Archiving is the other thing
Archiving takes the event out of your active list and stops the guest page and uploads at once. The album stays reachable through the album link and the retention window keeps running, but the printed codes now open a page saying “This link has expired”. It is an ending, not just housekeeping.
If you are unsure which you want, do neither yet. Switch off “Album link” under Album → “Public” instead, which you can switch back on at any time.
| Archive | Delete | |
|---|---|---|
| In your active list | No | No |
| Album still reachable | Yes | No |
| Contributions kept | Yes | No |
| Printed codes still work | No, they show “This link has expired” | No |
| Can be undone | Not in the dashboard | No |
Archiving ends the event but keeps the files. Deleting removes what exists.
What survives a deletion
The invoice for that event stays in your account, because the paperwork belongs to the account rather than to the event. So deleting an event does not lose you a receipt you may need later.
A record that a deletion happened is kept too, which is a different thing from keeping the files.
What guests notice
Nothing is announced to them. A guest who saved the link finds it leads nowhere, and somebody scanning a card on a table gets the same. If you deleted an event people were still using, say so — the silence reads as a fault.
So close an album rather than delete it while anybody might still look.
When deleting is right
When you have the files, everyone who wanted a look has had it, and you would rather nothing stayed online. It is also the correct answer when somebody asks for their contribution to be removed and it is the only one in the event.
Otherwise the album ends on its own at the close of its retention window.
Removing 1 contribution instead
You do not have to delete an event to get rid of a single picture. An individual contribution can be hidden, which keeps it for you, or deleted, which does not. For a withdrawal request, deleting is what was actually asked for.
Hiding does not free storage. Only deleting does.
Common questions
Can I undo a deletion?
No. That is why the dashboard asks you to confirm.
What is the difference from archiving?
Archiving stops uploads and the printed codes but keeps the album and the files; deleting removes what exists.
Do printed codes still work after deleting?
No. They lead nowhere, with no explanation shown.
Do I lose the invoice?
No. Invoices belong to your account and stay there.
How do I remove just 1 photo?
Hide it or delete it individually. You do not need to delete the event.
Hide or delete uploads
Removing a single contribution instead.
Keep the album private afterwards
The reversible way to close things down.
Download everything
The step that has to come first.
A guest album for a birthday
Collected, saved, and then tidied away.
You deleted the wrong event
Write to us straight away with the name. We cannot promise anything, but the sooner we hear, the better.